Innisfail Emergency Coordination Centre Activated, Town Office Closed To The Public

As a precautionary measure to ensure the well-being of both the public and Town staff, the Innisfail Town Office will be temporarily closed to the public effective Wednesday, March 18th and until further notice. The Town activated its Emergency Coordination Centre (ECC) on Monday, March 16th.

MARCH 17, 2020 — In light of ongoing developments around the COVID-19 virus, the Alberta Provincial Operations Centre on March 17th elevated its operational level from Level 3 to Level 4.

Accordingly, and as a precautionary measure to ensure the well-being of both the public and Town staff, the Innisfail Town Office will be temporarily closed to the public effective Wednesday, March 18 and until further notice.

The facility will remain staffed during this time, however, with staff available to address matters by phone and through email as needed:

Email: townhall@innisfail.ca

Phone: 403-227-3376

Residents wishing to pay their utility bills are encouraged to do so remotely by visiting innisfail.ca/epayment.

In an ongoing effort to ensure the well-being of both its citizens and staff, the Town continues to monitor — and act on, as needed — the recommendations of Alberta Health Services and both federal and provincial governments with respect to the COVID-19 pandemic.

Updates and information on the matter are currently being posted regularly at innisfail.ca/covid19.

The Town thanks you for your patience and understanding.

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Innisfail Emergency Coordination Centre (ECC) activated

MARCH 17, 2020 — The Town on March 16th activated its Emergency Coordination Centre (ECC).

The Alberta Emergency Management Agency defines an ECC as a community's "nerve centre" during times of emergency response, "anticipating and supporting the needs of one or more incident sites, coordinating the efforts of multiple partners and addressing the community's needs as a whole."

These actions — combined with others — will help to ensure the provision of essential services to the Town's residents in the event that the situation becomes more severe.

Activating the ECC is not the same as declaring a State of Local Emergency as some municipalities have done in response to ongoing COVID-19 concerns.

Over the course of a period deemed appropriate, members of the Town's ECC will convene multiple times a day to work toward achieving the following primary objectives:

  • Identifying and defining critical and high-priority services;
  • Ensuring that the Town is able to maintain critical and high-priority services in the event of a reduction in staff;
  • Reporting staff attendance and absences on a daily basis;
  • Minimizing illness among employees by implementing and acting on precautionary measures recommended by Alberta Health Services;
  • Reducing potential virus transmissions in both the workplace and community, mandating self-isolation among employees who present potential symptoms; and
  • Monitoring provincial and federal communications, relaying pertinent/important information to Town residents, staff and other stakeholders.

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